Return & Refund Policy:
At Organic Yellow, we strive to provide high-quality products and excellent customer service. Please read our Return & Refund Policy carefully before making a purchase.
Non-Returnable and Non-Refundable Products:
- All products sold by Organic Yellow are non-returnable and non-refundable. We do not accept returns for reasons other than receiving a damaged or defective product.
Damaged or Defective Products:
- In the rare event that you receive a damaged or defective product, please contact us at info@organicyellow.in within 7 days of receiving the order.
- Provide detailed information about the issue, along with clear photographs of the damaged or defective product.
- We will assess the situation and, if deemed necessary, arrange for a replacement or refund.
Refund Process:
- If a refund is approved, it will be processed using the original payment method used for the purchase.
- Please allow a reasonable processing time for the refund to be completed.
Cancellations:
- Once an order is placed, it cannot be canceled or modified. Please review your order carefully before confirming the purchase.
Return Shipping:
- Organic Yellow will cover the cost of return shipping only in cases where the product is confirmed to be damaged or defective.
- We may request the return of the damaged or defective product before processing a replacement or refund.
Incomplete or Incorrect Orders:
- If you receive an incomplete or incorrect order, please contact us immediately. We will work to rectify the situation by sending the missing items or correcting the error.
Contact Information:
- For any concerns or inquiries related to returns and refunds, please contact us at info@organicyellow.in.
By making a purchase on www.organicyellow.in, you agree to abide by the terms of this Return & Refund Policy. Organic Yellow reserves the right to update or modify this policy at any time, and any changes will be effective immediately upon posting on the website.
